CAOS

Communication, Conflict Resolution, Conflict Coaching, Conferences, Conversation, Complaints, Community, Creativity...And Other Stuff..including many other topics that arise from the world of Mediation and Conflict Resolution Support. Alan Sharland is Director of CAOS Conflict Management in London, UK. He has been a Mediator since 1994 and now also trains Mediators and Conflict Coaches in skills that help people respond creatively to their unresolved conflicts - in the community, the family, the workplace, with organisations.CAOS - Promoting Mindful Communication, Growth Through Conflict

Recent Episodes
  • An AI Review of The CAOS Conflict Management Website Content
    May 5, 2025 – 00:13:46
  • Why 'Bystander Effect' doesn't apply in workplace bullying allegations!
    May 25, 2022 – 00:20:12
  • Is your Support Service REALLY 'Client-led' - Or Is It ACTUALLY System-led and/or Practitioner-led?
    May 25, 2022 – 00:21:03
  • Mediators Discuss Psychological Safety at Work: Effective conflict resolution for psychological safety at work
    May 23, 2022 – 01:23:58
  • What IS Effective Active Listening? Effective Active Listening for conflict resolution, mental health challenges and for psychological safety at work.
    Apr 6, 2022 – 00:26:57
  • Why Psychological Safety Requires an ‘Adult-Adult’ Approach and not ‘Parent-Child’
    Jan 26, 2022 – 00:27:08
  • Listening Skills to Support People with Mental Health Challenges. Are You Witnessing or Assessing?
    Jan 23, 2022 – 00:10:30
  • How Mediation Skills Promote Psychological Safety at Work – Personal Challenges for Leaders
    Jan 18, 2022 – 00:22:13
  • Exploring the 3 ways to Create Psychological Safety at Work – the Role of the Leader
    Jan 16, 2022 – 00:27:00
  • Psychological Safety at Work sounds a GREAT idea! BUT! Some Questions for Amy Edmondson + others
    Jan 14, 2022 – 00:22:14
  • Mediator/Conflict Coach: How to resolve disputes with neighbours: Podcast 3: It’s long term and entrenched
    Jan 11, 2022 – 00:28:07
  • Mediator/Conflict Coach: How to resolve disputes with neighbours - Podcast 2: It's now a complaint
    Jan 10, 2022 – 00:31:46
  • Mediator/Conflict coach: How to resolve disputes with neighbours - Podcast 1: The Early Stages
    Jan 7, 2022 – 00:28:38
  • WHY ‘I'M RIGHT - YOU'RE WRONG’ prevents debate on important issues from moving on effectively
    Jan 4, 2022 – 00:28:27
  • Mediators discuss: Supporting Homelessness Prevention Through Mediation - A discussion with Hannah Fox - Mediator at The Bridge in Leicestershire
    Dec 24, 2021 – 01:02:10
  • Mediators discuss ....Conflict Resolution in Workplaces - A discussion with Melloney Guiver - The HR Lawyer
    Dec 13, 2021 – 01:21:05
  • How to RESOLVE workplace bullying allegations. Letting go of the 'Prove + Punish' approach that doesn't work.
    Dec 7, 2021 – 00:25:09
  • Do you really 'EMPOWER' people? Can't people only ever empower themselves? What does 'CLIENT-LED' actually mean?
    Nov 30, 2021 – 00:19:28
  • 'Adult-Adult' and 'Parent'-Child Relationship Dynamics in Conflict Resolution. What type is yours?
    May 16, 2021 – 00:41:39
  • It Doesn't Matter If We DON'T AGREE! What Matters is HOW WE DISAGREE!
    Apr 11, 2021 – 00:23:38
  • ANGER Is A Natural Source of Energy for Useful Change! This Podcast Addresses How to use Anger Constructively, not Destructively!
    Sep 9, 2020 – 00:26:00
  • HOW OUR LANGUAGE CAN ENTRENCH US in a VICTIMHOOD MINDSET or it can HELP US TO RELEASE OURSELVES FROM IT!
    Aug 13, 2020 – 00:32:24
  • WHY MOST WORKPLACE BULLYING + HARASSMENT POLICIES DON'T WORK + HOW THEY COULD BE MORE EFFECTIVE!
    Mar 9, 2020 – 00:45:28
  • The Illusion of Bullying, The Reality of Harassment
    Feb 27, 2020 – 00:31:13
  • Avoid 'negative people' or 'energy vampires' and become agoraphobic and powerless instead!
    Feb 13, 2020 – 00:24:43
  • Why Conflict Resolution Does Not Need AGREEMENT - But it may be a side effect...
    Jan 22, 2020 – 00:33:23
  • Using Mediation in Complaints - NHS, Special Educational Needs, University Student Complaints and others
    Jan 15, 2020 – 00:36:54
  • It's Not You It's Me!...No Actually it IS YOU! ....But Really.....It Just Is!
    Jan 12, 2020 – 00:25:07
  • HOW TO HAVE USEFUL, PRODUCTIVE COMMUNICATION WITH SOMEONE YOU DISLIKE, DESPISE OR EVEN HATE!
    Jan 8, 2020 – 00:27:06
  • How Universities Make Use of Mediation and Conflict Coaching
    Jan 5, 2020 – 00:20:31
  • CREATIVITY FROM CONFLICT: BEING AT EASE IN CONFLICT SITUATIONS
    Jan 1, 2020 – 00:24:54
  • Contemplations on Conflict: Byron Katie - The 4 Questions and Turnaround of The Work
    Dec 29, 2019 – 00:29:25
  • THERE'S NO SUCH THING AS 'BODY LANGUAGE'. Why The Idea it Exists Obstructs Effective Communication!
    Dec 28, 2019 – 00:17:05
  • The Personal Challenges of Being a Mediator and their Potential Impact on the Mediation Process
    Dec 27, 2019 – 00:46:03
  • A GUIDED MEDITATION AND VISUALISATION TO HELP YOU USE YOUR ANGER CONSTRUCTIVELY
    Dec 19, 2019 – 00:17:18
  • GROUP MEDIATIONS FOR TEAM CONFLICT - WHAT HAPPENS, HOW THEY WORK...
    Dec 17, 2019 – 00:32:34
  • ALTERNATIVE DISPUTE RESOLUTION (ADR) - in what way is it 'ALTERNATIVE'? The unique approach of MEDIATION!
    Dec 12, 2019 – 00:20:47
  • What is 'impasse' in mediation? Does it exist? A Podcast for mediation practitioners and interested others....
    Dec 10, 2019 – 00:18:58
  • WHY MEDIATION IS VOLUNTARY AND COMPULSORY MEDIATION WOULD BE INEFFECTIVE!
    Dec 4, 2019 – 00:23:12
  • HOW WE MAKE OURSELVES POWERLESS AND STUCK IN CONFLICT AND WHAT WE CAN DO TO CHANGE!
    Oct 30, 2019 – 00:24:51
  • IN A DIFFICULT SITUATION? DO YOU REALLY WANT AN APOLOGY? Do you risk remaining stuck while you wait for one?
    Sep 21, 2019 – 00:18:58
  • WHY BULLYING INVESTIGATIONS DON'T WORK! Using the 'ACAS Guide to Bullying + Harassment' to explain why not!
    Sep 20, 2019 – 00:47:58
  • Contemplations on Conflict 4 - Eckhart Tolle - ON A DEEPLY UNCONSCIOUS LEVEL, YOU DO NOT WANT POSITIVE CHANGE
    Sep 7, 2019 – 00:18:34
  • A Guided Meditation and Visualisation to Help You Resolve Any Conflict in Your Life!
    Sep 5, 2019 – 00:33:07
  • RESCUER SYNDROME - HOW TO RECOGNISE THE SIGNS, to 'OWN' YOUR RESCUE FANTASIES - AND LET THEM GO!
    Sep 3, 2019 – 00:24:12
  • Contemplations on Conflict 3: "The aim of an argument or discussion should not be victory but progress" - Joseph Joubert
    Aug 26, 2019 – 00:25:26
  • Contemplations on Conflict 2: "Conflict is the beginning of consciousness." - Mary Esther Harding
    Aug 21, 2019 – 00:24:29
  • Contemplations on Conflict 1 : "The Conflict Between Right and Wrong is the Sickness of the Mind"
    Aug 19, 2019 – 00:32:22
  • What is Conflict Coaching? What does the Coach do and what is the CAOS Model?
    Dec 5, 2018 – 00:24:16
  • What is Mediation? What does a Mediator DO?
    Oct 28, 2018 – 00:40:23
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